About Us
Progressive Thought Limited is a UK based company which was established in 2016 to provide IT consultancy, training, management and project work to the marketplace. Through our focus on continuous improvement, we deliver positive change for companies who are busy achieving their goals. We operate in many fields with particular specialisations in Card Payments and Service Management.
Our Ethos
Many companies inevitably focus on the day to day challenges encountered and can spare little time on what are considered subsidiary activities such as staff training, documentation of tools and continuous improvement of process.
We believe these are in fact critical activities which allow organisations to unlock their untapped potential. We innovate smart solutions for your service which make a real difference to the end customer. Our real world experience will help you get the most out of your resources and further differentiate yourselves from the competition in a rapidly changing world.
Our Business
We provide a range of services including training courses, management and governance consultancy, troubleshooting and project work.
Our intervention has resulted in reduced caseload, accelerated staff readiness and increased efficiency across working practices. We also assist in the building of robust processes and procedures which lead to better success rates and less reliance on individual staff members. Our improved management information has driven more informed decision making based on the facts on the ground.
Our Specialities
We cover a wide range of spheres and functions, originally growing out of Card Payments, specialising in Prepaid and Debit card processing. We also possess an in depth knowledge of Service Management and the internationally recognised ITIL and PRINCE2 methodologies.
We have also worked in the eco travel, aviation and manufacturing industries. Whether you are in Card Payments and need expert industry knowledge or in wider IT but feel you could benefit from some best practice advice then we can help.
Why Choose Us?
We can enhance your productivity without impacting your critical tasks so you can continue to do what you do best, but even better.
We draw on over 20 years experience delivering effective solutions under pressure in dynamic and key functions of IT operations where time is at a premium. These functions include Service Management, Application Support, Customer Support, Implementation and Development.
Our wealth of experience across many disciplines combines with our real world knowledge to afford us a significant advantage in being able to step back, assess and recommend custom, considered and timely solutions that work for our clients.
